January 19 2009

What Are The Grey Areas On Warranty Plans

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These days, we can get warranty plans on our dishwashers, our iPods, our television sets and our automobiles. But how many of these extended warranty plans are really necessary? Is it all just a scheme to milk a little more out of the consumer, while industry standards allow the “build-it-to-break” model to continue? When it comes to big ticket items like your vehicle, you may want to consider the benefits of extended warranty coverage.

One common problem people run into is to fail to read and understand the agreement before they get work done. Knowing the right questions to ask your warranty company is crucial, experts say. For instance, ask if you can get the work done at any shop, or do you have to look for a certain certification, or in some cases return to the dealer? Additionally, is your car covered for “wear and tear” damage or just mechanical failure?

You should have a comprehensive list of all the parts that are/aren’t covered! Sometimes you’ll get a “bumper to bumper” warranty that covers everything except for the wear items, like brakes and tires, while other times you’ll get a “power train” warranty, which covers the engine and transmission. While it’s rare to find a company that offers coverage for everything, you should ensure that some of the most expensive repairs will be taken care of.

Additionally, beware of flyers and spam emails from companies offering warranty plans that seem almost “too good to be true.” If the prices are far lower than everywhere else, it’s probably not a good idea. If you can’t find information about the company from the Better Business Bureau, avoid them. One thing you should be aware of is that there are some “companies” out there that look to cash-in quickly, only to go bankrupt in a few years, leaving you with a useless automobile warranty that no one will honor. Even some legitimate companies just don’t have back-up financing, so if claims come pouring in, they run out of money and go belly-up. To protect yourself, look up as much information as you can before signing with a company and look for a longstanding track record.

Some people need warranty plans, while others can get by simply saving money each month for anticipated repairs. Regardless, the best way to protect your investment is to get regular oil changes, air filter changes, fluid top-ups and tire rotations. Don’t let things wear down until they wreak havoc on other parts of your vehicle. Before you visit your dealership to buy a car, do a little bit of internet research and get an extended warranty quote. You’ll be happy you had that bartering chip later.

January 14 2009

Choosing A Warranty Plan

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Before you choose a warranty plan, it is important to know what things generally aren’t covered under any plan. For instance, your car insurance covers things like exterior paint damage, collision damage and broken glass. You, as the consumer, are responsible for headlamps, taillights, bulbs, trim, moldings, upholstery, exhaust systems, tires, batteries, brake rotors, drums, struts, shock absorbers, oil changes, air filters and tune ups. It is possible for you to get “wear and tear” extended warranty coverage, which includes things like suspension or drive train components (transmission & axles). Parts like ball joints, camshafts, bearings and piston rings can cost you hundreds and are only covered under comprehensive wear and tear plans.

You may be wondering, “Do I need to purchase a warranty plan, or will I be covered by my car manufacturer’s warranty?” In some cases, people have purchased two-year extended warranty coverage only to find that they had already been covered just fine by their manufacturer. According to the consumer site CarSmart.com, the best coverage is on high-end luxury sports cars, like Aston Martins, Lamborghinis, Ferraris and Rolls-Royces, which are covered until 999,999 miles.

At the next tier, you’re covered for five years (or 60,000 miles) if you drive a Mitsubishi, Kia, Infiniti or Hyundai. You’re covered four years (or 50,000) miles if you have an Acura, Audi, BMW, Buick, Cadillac, Hummer, Isuzu, Jaguar, Land Rover, Lexus, Lincoln, Maserati, Mazda, Mercedes, Mini, Porsche, Saab, Volkswagon or Volvo.

You may want to consider purchasing an additional warranty if you’re rough on your mid-range vehicle or if you buy a lower range vehicle from Chevrolet, Chrysler, Dodge, Saturn, GMC, Honda, Jeep, Ford, Mercury, Nissan, Pontiac, Suzuki, Scion or Subaru (whose manufacturer warranties only cover 3 years or 36,000 miles.) If you drive a 2008 or later GM model, then you’ll be covered for 100,000 miles or five years.

Many people assume that there is such a thing as an “implied warranty” that protects them for so many days after they bring their new car home. Generally, you should not rely on this type of warranty plan. If you’re test driving a used car and hear a clunking sound and the salesperson says they’ll take care of it, get that promise in writing to document the problem (or simply pass on the car!) If the warranty plan doesn’t explicitly say that part will be covered, then the dealer is under no obligation to fix it, legally. Some states have a “lemon law” that says you’re entitled to repairs or replacement if the problem cannot be resolved after so many attempts. However, if you’re buying a used car “as is,” then you automatically void your right to lemon law protection and assume any risk.

If you’re buying a used car that costs less than $5,000, then is the warranty plan even worth it? At Warranty Direct, you can get an out-of-warranty plan on any vehicle over 36,000 miles that covers you four years (or 100,000 miles, whichever comes first). If you’re buying a car so cheaply, then it’s probably not worth your while to pay half that much for an automobile warranty (when you could have saved your money and your stress by just buying a slightly more expensive car with less mileage and a longer manufacturer’s warranty). Beware of the cheap plans because they often advertise exceedingly low prices but essentially cover nothing. Some extended warranty plans to avoid include those offered by TheAutoClub.com, Continental Warranty, AaautoWarranty and SmartAutoWarranty.com, which do not offer wear and tear coverage and have garnered over 250 annual complaints.